Should the Licensee make a decision to terminate this license within 30 days of the initial payment for the software, the Licensee may do so provided the Licensee notifies TaxSlayer Pro by CERTIFIED MAIL within 30 days of initial payment.
A statement must be included declaring that the Licensee has not retained any copies of the software or demo and that it has been completely removed from any computer(s) and that nothing concerning the software or demo has been provided to any third party.
The actual software or demo must be returned to TaxSlayerPro by CERTIFIED MAIL within 15 days of the request for refund. TaxSlayer Pro will refund the Licensee all money paid for the software if the request for termination is made within 30 days of the initial payment. All refunds requested after 30 days will be assessed a $300 processing fee to cover the cost of account administration, shipping and handling. No refunds are allowed on any partial payment agreements.
UNDER NO CIRCUMSTANCES, INCLUDING STATUS OF EFIN AND/OR BANK APPROVAL, WILL A REFUND BE MADE AFTER THE SOFTWARE IS LAUNCHED BY TAXSLAYER, REGARDLESS OF THE NUMBER OF DAYS SINCE THE INITIAL PAYMENT WAS MADE. FURTHER, NO REFUNDS WILL BE ISSUED IF A CONVERSION HAS BEEN COMPLETED OR A PARTIAL PAYMENT HAS BEEN PROCESSED.
NO PURCHASE NECESSARY TO ENTER, PARTICIPATE OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
PROMOTION PERIOD. The 2016 TaxSlayerPro.com “#SwagBag Giveaway” (the “Promotion”) begins at 12:01 a.m. Eastern Time (“ET”) on July 12th, 2016 and ends at 11:59 p.m. ET on September 30th, 2016 (the “Promotion Period”).
SPONSOR. TaxSlayer.com, LLC, 3003 Allen Dr., Evans, GA 30809 (the “Sponsor”).
ADMINISTRATOR. TaxSlayer Pro, LLC, 3003 TaxSlayer Dr., Evans, GA 30809 (the “Administrator”).
ELIGIBILITY. The Promotion is open only to legal residents of the 50 United States and the District of Columbia who are at least 18 years old as of the date of entry (except residents of AL and NE must be at least 19 years old as of the date of entry) and who are current TaxSlayer Pro customers. Employees, directors, managers, officers, shareholders, members, agents, representatives and their immediate family members (including spouses, siblings, parents and children) and companies involved in the design, implementation and execution of the Promotion (the “Promotion Partners”) are not eligible to participate in the Promotion. The Promotion is subject to applicable federal, state and local laws and regulations and is void wherever prohibited or restricted by law.
AGREEMENT TO OFFICIAL RULES. By entering the Promotion, you fully and unconditionally agree to be bound by and accept all terms of these Official Rules and the decisions of Sponsor and Administrator (including decisions with respect to the selection of winners and the interpretation of these Official Rules), which are final and binding in all matters related to the Promotion. Winning a prize is contingent upon fulfilling all of the requirements set forth herein.
HOW TO ENTER. You can enter the Promotion by visiting Facebook.com/TaxSlayerPro during the Promotion Period and following the instructions set forth therein. All entries must be received by 11:59 p.m. ET on September 30th, 2016 to be eligible. Only those entries actually received during the Promotion Period will be entered in the random drawing as set forth in Section 6 herein. All times are measured by Administrator’s clock. Proof of sending is not proof of receipt; screen shots or confirming e-mails will not be accepted as proof of receipt. All entries become the property of the Sponsor and will not be acknowledged or returned. LIMIT ONE ENTRY PER CUSTOMER DURING THE PROMOTION PERIOD. Sponsor, Administrator and the Promotion Partners are not responsible for lost, late, illegible, garbled, incomplete, damaged or misdirected entries. False or deceptive entries or acts will render the entrant ineligible. Entrants may be entered into Sponsor’s e-mail list to receive the latest news and special offers from Sponsor and its affiliates. Entrants who do not wish to receive such e-mails may opt out upon receipt of the first e-mail or any e-mail thereafter by following the opt-out instructions provided therein.
WINNER SELECTION, PRIZE DESCRIPTION AND ODDS OF WINNING. Eligible entrants that enter during the Promotion Period will be automatically entered in a random drawing for 1 of 5 $25 Amazon.com gift cards (the “Prize”). Total Number of Prizes to be awarded: five (5). Approximate Retail Value (“ARV”) of the Prize: $25.00. Total ARV of all Prizes awarded: $125.00. The random drawing for the Prize will be conducted by Administrator daily from July 12th, 2016 until September 30th, 2016 from all eligible entries received during the Promotion Period. The odds of winning depend on the number of eligible entries received. LIMIT ONE PRIZE PER CUSTOMER. No more than the advertised number of prizes will be awarded.
WINNER NOTIFICATION AND PRIZE DELIVERY. The selected Prize winner(s) will be notified by e-mail within approximately five (5) business days following the random drawing described in Section 6 above. If the selected Prize winner cannot be contacted, does not respond within one (1) day from the date the Administrator first tries to notify him/her, and/or the prize notification is returned as undeliverable, such selected Prize winner will forfeit the Prize and Sponsor may, but is not required to, select an alternate Prize winner by random drawing from among all remaining eligible entries. Upon contacting the selected Prize winner and determining that he/she satisfies all eligibility requirements of the Promotion, including without limitation the execution of an affidavit of eligibility, liability release and publicity release as described in Section 8 below, such individual will be deemed a “Prize Winner”. The Prize will be delivered to the Prize Winners by mail.
PRIZE CONDITIONS. Sponsor reserves the right to substitute a Prize of the same or approximate retail value. No cash substitutions will be allowed. The Prize is non-assignable and non-transferable. As a condition to receiving the Prize, the eligible entrant selected by the random drawing described in Section 6 above may be required to complete, sign, notarize and return an affidavit of eligibility, a liability release and a publicity release (where lawful) within the time period indicated on the winner notification and must provide Sponsor with his/her social security number for tax reporting purposes as Sponsor will file an IRS Form 1099 with the Internal Revenue Service for the fair market value of the Prize. Any applicable federal, state or local taxes and any expenses or costs incurred in connection with or incidental to receipt or use of the Prize are the sole responsibility of the Prize Winner. Sponsor, Administrator and the Released Entities shall not be responsible or liable for expenses or charges incurred by a Prize Winner in connection with the receipt or use of the Prize. The Prize shall be awarded “as is” with no guarantees or warranties, either express or implied. The Sponsor makes no representations or warranties in connection with the Promotion or the Prize and expressly disclaims all warranties and rights implied by statute or otherwise, including warranties of merchantability and fitness for a particular purpose, to the maximum extent permitted by law. If the Prize Winner declines to accept the awarded Prize or is disqualified for failure to comply with the prize conditions set forth herein or these Official Rules, the selected winner will forfeit the Prize and Sponsor may, but is not required to, award the forfeited Prize to an alternate winner selected by random drawing from among all remaining eligible entries. The Prize awarded may differ from any depiction shown in any promotional materials in connection with the Promotion. All prize details are in Sponsor’s sole discretion. Sponsor, Administrator and the Released Entities are not responsible and shall not be liable if the Prize is declined or undeliverable. Sponsor reserves the right to modify, suspend, extend or cancel the Promotion (with or without notice) at any time in Sponsor’s sole discretion, and Sponsor may, but is not required to, substitute another promotion in its place. Sponsor further reserves the right to amend or change these Official Rules at any time, in Sponsor’s sole discretion. Sponsor, Administrator and the Released Entities shall not be responsible for any limitations that prevent a Prize Winner from accepting or using the awarded Prize. The failure of Sponsor, Administrator or the Released Entities to comply with any provision of these Official Rules due to an act of God, act of domestic terrorism, hurricane, war, fire, riot, earthquake, act of public enemies, actions of governmental authorities outside of the control of such parties (excepting compliance with applicable codes or regulations) or other force majeure events will not be considered a breach of these Official Rules.
RELEASE OF LIABILITY. By entering the Promotion, each entrant releases and discharges the Sponsor, Administrator and the Promotion Partners and any other party associated with the development or administration of this Promotion, together with their respective officers, directors, members, shareholders, employees, independent contractors, representatives, agents, successors and assigns (collectively, the “Released Entities”), from any and all liability whatsoever in connection with this Promotion, including without limitation any and all claims, costs, injuries, losses, damages , demands or actions of any kind (including without limitation personal injuries, death, damage to, loss or destruction or property, rights of publicity or privacy, defamation, or portrayal in a false light) (collectively, “Claims”), and each Prize Winner releases and discharges the Released Entities from any and all Claims in connection with the administration of this Promotion and the use, misuse, or possession of any prize. To the fullest extent permitted by law, the Prize Winner shall indemnify and hold harmless the Released Entities from any claims or damages for bodily injury, sickness, disease or death or from any claims for damage to tangible property. This indemnification shall extent to claims resulting from use of the Grand Prize and shall apply only to the extent that the claim or loss is caused in whole or in part by any negligent act or omission of the Grand Prize user or owner. Sponsor and the Released Entities are not responsible and shall have no liability for any typographical or other error in the printing, the offering or the announcement of any prize winner or in the administration of this Promotion.
DISCLAIMERS. Entries that are lost, late, misdirected, incorrect, garbled, or incompletely received, for any reason, including by reason of hardware, software, browser, or network failure, malfunction, congestion, or incompatibility at Sponsor's servers or elsewhere, will not be eligible. In the event of a dispute, entries will be deemed submitted by the authorized account holder of the e-mail address submitted at the time of entry. “Authorized account holder” is defined as the natural person who is assigned to an e-mail address by an Internet Access Provider, online service provider, or other organization (e.g., business, educational institute) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address. Sponsor, in its sole discretion, reserves the right to disqualify any person tampering with the entry process or the operation of the web site. Use of bots or other automated process to enter is prohibited and may result in disqualification at the sole discretion of Sponsor. Sponsor further reserves the right to cancel, terminate or modify the Promotion if it is not capable of completion as planned, including by reason of infection by computer virus, bugs, tampering, unauthorized intervention, force majeure or technical failures of any sort. The Released Entities are not responsible for errors in the administration or fulfillment of this Promotion, including without limitation mechanical, human, printing, distribution or production errors, and may modify or cancel this Promotion based upon such error at its sole discretion without liability. THE RELEASED ENTITIES MAKE NO WARRANTIES, REPRESENTATIONS OR GUARANTEES, EXPRESS OR IMPLIED, IN FACT OR IN LAW, AS REGARDS THIS PROMOTION OR THE MERCHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING ANY PRIZE OR ANY COMPONENT OF ANY PRIZE. (vi) CAUTION: ANY ATTEMPT BY AN ENTRANT TO DELIBERATELY DAMAGE THE WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS PROMOTION MAY BE A VIOLATION OF CRIMINAL AND/OR CIVIL LAWS, AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING WITHOUT LIMITATION ATTORNEYS' FEES) FROM ANY SUCH ENTRANT TO THE FULLEST EXTENT OF THE LAW, INCLUDING CRIMINAL PROSECUTION.
DISPUTES; APPLICABLE LAW. All entrants and Prize Winner(s) agree that any and all disputes, claims and causes of action arising out of or in connection with this Promotion, or any prize awarded or the determination of the Prize Winner(s), which cannot be resolved between the parties, shall be resolved individually, without resort to any form of class action, exclusively by arbitration pursuant to the commercial arbitration rules of the American Arbitration Association, then in effect. Further, in any such dispute, under no circumstances will entrants or Prize Winner(s) be permitted to obtain awards for, and each entrant and Prize Winner hereby waives all rights to claim, punitive, incidental, and consequential damages, and any other damages, including attorneys’ fees, other than entrant’s or Prize Winner’s actual out-of-pocket expenses incurred by participation in the Promotion, and each entrant and Prize Winner further waives any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation, and enforceability of these Official Rules or the rights and obligations of the entrants, Prize Winner(s), Sponsor, and the Promotion Partners in connection with the Promotion shall be governed by, and construed in accordance with, the laws of the State of Georgia, without giving effect to any choice of law or conflict of law rules or provisions (whether of the State of Georgia or any other jurisdiction) that would cause application of the laws of any jurisdiction other than the State of Georgia. All entrants and Prize Winner(s) consent to the jurisdiction and venue of the courts located within Columbia County, Georgia.
WINNER’S LIST: To obtain a copy of a winner’s list via mail, please mail your request, together with a self-addressed, stamped envelope, to: TaxSlayer Pro, LLC Attn: 2016 TaxSlayer Pro “#SwagBag Giveaway”. 3003 TaxSlayer Dr., Evans, GA 30809. Requests received after February 1st, 2016 will not be honored.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
How We Collect Information
Visiting our Web Site
We will not collect personal information about you just because you visit this site. In order to improve the usefulness of our web site for our visitors, we automatically collect and maintain statistical information from our site's data logs that concern network traffic flow and volume. This information consists of:
The name of the domain from which the visitor accesses the Internet (e.g., "a company.com"; "a school.edu"; or "an agency.gov")
The Internet Protocol Address; and
The date and time our website is visited
Internet service provider
This information does not identify individual visitors and is used to enhance and improve your experience on our site. No attempts are made to identify individual users unless illegal behavior is suspected.
When you download and use our Services, we automatically collect information on the type of device you use and the operating system version.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile app.
Purchasing our Products
The purpose of this site is to market and sell our software. As a result, you may have to provide us your personal information and/or email address. We do not share or disseminate this information to other vendors or clients. This information is kept in strictest, secure, confidence. If you choose to purchase our products online, you will be asked for personal information as well as your credit card number. The forms requesting this information are on a secure server. All steps are taken to safeguard your information.
Technologies such as: cookies, beacons, tags and scripts are used by TaxSlayer and our partners affiliates, or analytics or service providers. For an updated list of these providers please contact our marketing team. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
The information we gather, in addition to your tax return, includes:
• Credit Card including:
Cardholder's name, credit card type, credit card number, expiration date, billing address, email address.
Credit card data is used to complete our transactions and none of this information is shared with anyone else.
• Technical Assistance
User name, user ID, email address, operating system, connection, browser.
We may also collect, from you, the following personal information about your contacts:
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. TaxSlayer Pro stores this information for the sole purpose of sending this one-time email [and tracking the success of our referral program]. Your friend may contact us at Customer Support to request that we remove this information from our database.
When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at [email protected]
We will use your name and email address to send newsletters to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please email Customer Support to opt out.
Within TaxSlayer Corporate Family
With Our Service Providers
In some cases, we employ service providers to provide a product you order, to fulfill a service you request, or to market one of our products or services. Examples include using Web analytical software, Web beacons, delivering downloadable products, offering online software applications, or sending e-mails on our behalf. While this may require us to share information, these service providers are strictly prohibited from using your information other than to act on our behalf.
For Legal Reasons
We may be required to provide information about you to third parties outside of the TaxSlayer corporate family without your consent as provided by law, such as, to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements , a subpoena or court order, judicial process or bankruptcy proceedings, regulatory authorities, to protect against fraud.
In Case of Sale of Company
Your information may be transferred in connection with a proposed or actual sale, merger, or transfer of all or a portion of a business or operating unit. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We post customer testimonials on our web site, which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at [email protected].
Blog / Forum
Our web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application.
Social Media Widgets
Our Former Customers
Our Security Practices and Information Accuracy
TaxSlayer understands the importance of protecting customer information. TaxSlayer adheres to regulatory, security, and privacy standards applicable to the tax preparation industry. TaxSlayer’s web-based and desktop applications have a proven record of securing Taxpayer information by utilizing a variety of security related technologies including, but not limited to, firewalls, intrusion detection systems, web application firewalls, encryption, access controls, network isolation, auditing systems, data classifications, and data obfuscation. In order to protect the data as our client enters it in the system, TaxSlayer incorporates the use of SSL encryption facilitated by an SSL Certificate issued by a recognized trusted certificate authority. TaxSlayer utilizes security guards, access controls, biometrics, man traps, and other security mechanisms to protect physical access to the datacenter.
TaxSlayer’s information systems maintain PCI compliance which must be renewed annually. Additionally, our systems are routinely subject to automated vulnerability testing purposely exceeding the requirements of PCI compliance. This practice allows quicker identification and remediation of risks to the privacy of taxpayer data. Internal audits are performed continuously throughout the year to ensure compliance with regulatory standards and TaxSlayer’s Information Security Policy Manual. If you have any questions about the security of your personal information, you can contact us at [email protected].
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Access to Personal Information:
Upon request TaxSlayer.com will provide you with information about whether we hold any of your personal information. Personal Information is accessible online through October 20 of the year in which the return is filed. You may view, delete and/or make changes to your personal information by visiting your account online at www.taxslayerpro.com and selecting "Edit Account Information" or by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. Any return e-filed through TaxSlayer Pro will be available only in PDF format (fees may apply). We will respond to your request to access within a reasonable timeframe.
How to Contact Us:
If you have questions or concerns regarding this policy, you should first contact customer support at [email protected].
You can also write us at:
TaxSlayer Pro Privacy
3003 TaxSlayer Drive Evans, GA 30809